Hiệu quả công việc và vai trò trung gian của sự phát triển, tự chủ của nhân viên ngành trang trí nội thất tại thành phố Hồ Chí Minh
DOI:
https://doi.org/10.24311/jabes/2024.35.2.5Keywords:
Empowering leadership, Job autonomy, Thriving at work, Employee performance, Small and medium-sized enterprises (SMEs), Furniture industryAbstract
The objective of this research is to explore and test the relationship of empowering leadership (EL) and its potential to promote thriving at work (TW) and job autonomy (JA), which, in turn, could improve employee performance (EP) from SMEs in the furniture industry in Ho Chi Minh city. Qualitative research results provide four background theories and scales for surveying 200 employees by using the stratification technique. The findings are tested through measurement models and structural equation modeling (PLS-SEM) using SmartPLS 4 to test the hypotheses and employ stratified techniques for sample selection. The findings indicated that there exists a positive influence of EL on EP; mediated partially by TW and JA. The results contribute to enhancing the role of TW and JA in studying the impact of leadership styles on employee performance in the research context in Vietnam. Research results suggest that managers should focus on the role of empowering leadership in creating a working environment of autonomy and thriving at work for employees to improve employee performance from SMEs in the furniture industry in Ho Chi Minh City.
References
Ahearne, M., Mathieu, J., & Rapp, A. (2005). To empower or not to empower your sales force? An empirical examination of the influence of leadership empowerment behavior on customer satisfaction and performance. Journal of Applied Psychology, 90(5), 945-955. https://doi.org/10.1037/0021-9010.90.5.945
Amundsen, S., & Martinsen, Ø. L. (2014). Empowering leadership: Construct clarification, conceptualization, and validation of a new scale. The Leadership Quarterly, 25(3), 487-511. https://doi.org/10.1016/j.leaqua.2013.11.009
Amundsen, S., & Martinsen, Ø. L. (2015). Linking empowering leadership to job satisfaction, work effort, and creativity: The role of self-leadership and psychological empowerment. Journal of Leadership & Organizational Studies, 22(3), 304-323. https://doi.org/10.1177/1548051814565819
Arnold, J. A., Arad, S., Rhoades, J. A., & Drasgow, F. (2000). The empowering leadership questionnaire: The construction and validation of a new scale for measuring leader behaviors. Journal of Organizational Behavior, 21(3), 249-269. https://doi.org/10.1002/(SICI)1099-1379(200005)21:3<249::AID-JOB10>3.0.CO;2-%23
Atatsi, E. A., Stoffers, J., & Kil, A. (2019). Factors affecting employee performance: A systematic literature review. Journal of Advances in Management Research, 16(3), 329-351. https://doi.org/10.1108/JAMR-06-2018-0052
Bakker, A. B., & Demerouti, E. (2014). Job demands – Resources theory. In P. Y. Chen & C. Cooper (Eds.), Well-being: A Complete Reference Guide. Work and Well-being (vol 3) (pp. 1-28). US: John Wiley & Sons. https://doi.org/10.1002/9781118539415.wbwell019
Bakker, A. B., & Demerouti, E. (2017). Job demands – Resources theory: Taking stock and looking forward. Journal of Occupational Health Psychology, 22(3), 273-285. https://doi.org/10.1037/ocp0000056
Bakker, A. B., Petrou, P., Op den Kamp, E. M., & Tims, M. (2020). Proactive vitality management, work engagement, and creativity: The role of goal orientation. Applied Psychology, 69(2), 351-378. https://doi.org/10.1111/apps.12173
Barasa, E., Mbau, R., & Gilson, L. (2018). What is resilience and how can it be nurtured? A systematic review of empirical literature on organizational resilience. International Journal of Health Policy and Management, 7(6), 491-503. https://doi.org/10.15171/ijhpm.2018.06
Breaugh, J. A. (1999). Further investigation of the work autonomy scales: Two studies. Journal of Business and Psychology, 13, 357-373. https://doi.org/10.1023/A:1022926416628
Breevaart, K., Bakker, A. B., Demerouti, E., & van den Heuvel, M. (2015). Leader-member exchange, work engagement, and job performance. Journal of Managerial Psychology, 30(7), 754-770. https://doi.org/10.1108/JMP-03-2013-0088
Byun, G., Lee, S., Karau, S. J., & Dai, Y. (2020). The trickle-down effect of empowering leadership: A boundary condition of performance pressure. Leadership & Organization Development Journal, 41(3), 399-414. https://doi.org/10.1108/LODJ-06-2019-0246
Cheong, M., Yammarino, F. J., Dionne, S. D., Spain, S. M., & Tsai, C. Y. (2019). A review of the effectiveness of empowering leadership. The Leadership Quarterly, 30(1), 34-58. https://doi.org/10.1016/j.leaqua.2018.08.005
Christian, M. S., Garza, A. S., & Slaughter, J. E. (2011). Work engagement: A quantitative review and test of its relations with task and contextual performance. Personnel Psychology, 64(1), 89-136. https://doi.org/10.1111/j.1744-6570.2010.01203.x
Cope, J., Kempster, S., & Parry, K. (2011). Exploring distributed leadership in the small business context. International Journal of Management Reviews, 13(3), 270-285. https://doi.org/10.1111/j.1468-2370.2011.00307.x
Darvishmotevali, M., & Ali, F. (2020). Job insecurity, subjective well-being and job performance: The moderating role of psychological capital. International Journal of Hospitality Management, 87, 102462. https://doi.org/10.1016/j.ijhm.2020.102462
Deci, E. L., & Ryan, R. M. (2000). The “what” and “why” of goal pursuits: Human needs and the self-determination of behavior. Psychological Inquiry, 11(4), 227-268. https://doi.org/10.1207/S15327965PLI1104_01
Deci, E. L., & Ryan, R. M. (2002). Handbook of Self-Determination Research. USA: University Rochester Press.
Dysvik, A., & Kuvaas, B. (2011). Intrinsic motivation as a moderator on the relationship between perceived job autonomy and work performance. European Journal of Work and Organizational Psychology, 20(3), 367-387. https://doi.org/10.1080/13594321003590630
Egwim, C. N., Alaka, H., Toriola-Coker, L. O., Balogun, H., Ajayi, S., & Oseghale, R. (2023). Extraction of underlying factors causing construction projects delay in Nigeria. Journal of Engineering, Design and Technology, 21(5), 1323-1342. https://doi.org/10.1108/JEDT-04-2021-0211
Eliyana, A., Jalil, N. I. A., Gunawan, D. R., & Pratama, A. S. (2023). Mediating role of engagement and commitment to bridge empowering leadership and task performance. Kybernetes. https://doi.org/10.1108/K-02-2023-0315
Frazier, M. L., & Tupper, C. (2018). Supervisor prosocial motivation, employee thriving, and helping behavior: A trickle-down model of psychological safety. Group & Organization Management, 43(4), 561-593. https://doi.org/10.1177/1059601116653911
Gagné, M., & Deci, E. L. (2005). Self‐determination theory and work motivation. Journal of Organizational Behavior, 26(4), 331-362. https://doi.org/10.1002/job.322
Gerstner, C. R., & Day, D. V. (1997). Meta-Analytic review of leader–member exchange theory: Correlates and construct issues. Journal of Applied Psychology, 82(6), 827-844. https://doi.org/10.1037/0021-9010.82.6.827
Gooty, J., & Yammarino, F. J. (2016). The leader – member exchange relationship: A multisource, cross-level investigation. Journal of Management, 42(4), 915-935. https://doi.org/10.1177/0149206313503009
Graen, G. B., & Uhl-Bien, M. (1995). Relationship-based approach to leadership: Development of leader-member exchange (LMX) theory of leadership over 25 years: Applying a multi-level multi-domain perspective. The Leadership Quarterly, 6(2), 219-247. https://doi.org/10.1016/1048-9843(95)90036-5
Griffin, M. A., Neal, A., & Parker, S. K. (2007). A new model of work role performance: Positive behavior in uncertain and interdependent contexts. Academy of Management Journal, 50(2), 327-347. https://doi.org/10.5465/amj.2007.24634438
Hackman, J. R., & Oldham, G. R. (1976). Motivation through the design of work: Test of a theory. Organizational Behavior and Human Performance, 16(2), 250-279. https://doi.org/10.1016/0030-5073(76)90016-7
Hackman, J. R. (1980). Work redesign and motivation. Professional Psychology, 11(3), 445-455. https://doi.org/10.1037/0735-7028.11.3.445
Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). When to use and how to report the results of PLS-SEM. European Business Review, 31(1), 2-24. https://doi.org/10.1108/EBR-11-2018-0203
Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2016). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM) (2nd ed.). Thousand Oaks: SAGE Publications.
Hao, P., He, W., & Long, L. R. (2018). Why and when empowering leadership has different effects on employee work performance: The pivotal roles of passion for work and role breadth self-efficacy. Journal of Leadership & Organizational Studies, 25(1), 85-100. https://doi.org/10.1177/1548051817707517
Haslam, S. A., Reicher, S. D., & Platow, M. J. (2015). Leadership: Theory and practice. In Mikulincer, M., Shaver, P. R., Dovidio, J. F., & Simpson, J. A. (Eds.), APA Handbook of Personality and Social Psychology (Vol. 2.), Group processes (pp. 67-94). American Psychological Association. https://doi.org/10.1037/14342-003
Helland, E., Christensen, M., & Innstrand, S. T. (2020). The relationship between empowering leadership, work characteristics, and work engagement among academics: A SEM mediation analysis. Scandinavian Journal of Work and Organizational Psychology, 5(1), 11. https://doi.org/10.16993/sjwop.84
Henseler, J., Dijkstra, T. K., Sarstedt, M., Ringle, C. M., Diamantopoulos, A., Straub, … & Calantone, R. J. (2014). Common beliefs and reality about PLS. Organizational Research Methods, 17(2), 182-209. https://doi.org/10.1177/1094428114526928
Joo, B. K., Jeung, C. W., & Yoon, H. J. (2010). Investigating the influences of core self‐evaluations, job autonomy, and intrinsic motivation on in‐role job performance. Human Resource Development Quarterly, 21(4), 353-371. https://doi.org/10.1002/hrdq.20053
Joo, B. K., Park, J. G., & Lim, T. (2016). Structural determinants of psychological well-being for knowledge workers in South Korea. Personnel Review, 45(5), 1069-1086. https://doi.org/10.1108/PR-01-2015-0011
June, S., & Mahmood, R. (2011). The relationship between person-job fit and job performance: A study among the employees of the service sector SMEs in Malaysia. International Journal of Business, Humanities and Technology, 1(2), 95-105.
Kim, M., & Beehr, T. A. (2017). Directing our own careers, but getting help from empowering leaders. Career Development International, 22(3), 300-317. https://doi.org/10.1108/CDI-11-2016-0202
Krause, A. E., North, A. C., & Davidson, J. W. (2019). Using self-determination theory to examine musical participation and well-being. Frontiers in Psychology, 10, 405. https://doi.org/10.3389/fpsyg.2019.00405
Lee, M. C. C., & Ding, A. Y. L. (2020). Comparing empowering, transformational, and transactional leadership on supervisory coaching and job performance: A multilevel perspective. PsyCh Journal, 9(5), 668-681. https://doi.org/10.1002/pchj.345
Kundu, S. C., Kumar, S., & Gahlawat, N. (2019). Empowering leadership and job performance: Mediating role of psychological empowerment. Management Research Review, 42(5), 605-624. https://doi.org/10.1108/MRR-04-2018-0183
Li, M., Liu, W., Han, Y., & Zhang, P. (2016). Linking empowering leadership and change-oriented organizational citizenship behavior: The role of thriving at work and autonomy orientation. Journal of Organizational Change Management, 29(5), 732-750. https://doi.org/10.1108/JOCM-02-2015-0032
Liden, R. C., Erdogan, B., Wayne, S. J., & Sparrowe, R. T. (2006). Leader‐member exchange, differentiation, and task interdependence: Implications for individual and group performance. Journal of Organizational Behavior, 27(6), 723-746. https://doi.org/10.1002/job.409
Likert, R. (1932). A Technique for the Measurement of Attitudes. New York: Archives of Psychology.
Lisak, A., Harush, R., Icekson, T., & Harel, S. (2022). Team interdependence as a substitute for empowering leadership contribution to team meaningfulness and performance. Frontiers in Psychology, 13. https://doi.org/10.3389/fpsyg.2022.637822
Martin, R., Guillaume, Y., Thomas, G., Lee, A., & Epitropaki, O. (2016). Leader–member exchange (LMX) and performance: A meta‐analytic review. Personnel Psychology, 69(1), 67-121. https://doi.org/10.1111/peps.12100
O’Donoghue, D., & van der Werff, L. (2022). Empowering leadership: Balancing self-determination and accountability for motivation. Personnel Review, 51(4), 1205-1220. https://doi.org/10.1108/PR-11-2019-0619
Op den Kamp, E. M., Bakker, A. B., Tims, M., & Demerouti, E. (2020). Proactive vitality management and creative work performance: The role of self-insight and social support. The Journal of Creative Behavior, 54(2), 323-336. https://doi.org/10.1002/jocb.368
Orvis, K. A., Fisher, S. L., & Wasserman, M. E. (2009). Power to the people: Using learner control to improve trainee reactions and learning in web-based instructional environments. Journal of Applied Psychology, 94(4), 960-971. https://doi.org/10.1037/a0014977
Pazetto, C. F., Luiz, T. T., & Beuren, I. M. (2023). Empowering leadership for contextual performance: Serial mediation of organizational support and commitment. International Journal of Productivity and Performance Management. https://doi.org/10.1108/IJPPM-04-2022-0195
Peters, S. E., Sorensen, G., Katz, J. N., Gundersen, D. A., & Wagner, G. R. (2021). Thriving from work: Conceptualization and measurement. International Journal of Environmental Research and Public Health, 18(13), 7196. https://doi.org/10.3390/ijerph18137196
Pinzone, M., Guerci, M., Lettieri, E., & Huisingh, D. (2019). Effects of ‘green’ training on pro-environmental behaviors and job satisfaction: Evidence from the Italian healthcare sector. Journal of Cleaner Production, 226, 221-232. https://doi.org/10.1016/j.jclepro.2019.04.048
Porath, C., Spreitzer, G., Gibson, C., & Garnett, F. G. (2012). Thriving at work: Toward its measurement, construct validation, and theoretical refinement. Journal of Organizational Behavior, 33(2), 250-275. https://doi.org/10.1002/job.756
Rapp, T. L., Gilson, L. L., Mathieu, J. E., & Ruddy, T. (2016). Leading empowered teams: An examination of the role of external team leaders and team coaches. The Leadership Quarterly, 27(1), 109-123. https://doi.org/10.1016/j.leaqua.2015.08.005
Raub, S., & Robert, C. (2010). Differential effects of empowering leadership on in-role and extra-role employee behaviors: Exploring the role of psychological empowerment and power values. Human relations, 63(11), 1743-1770. https://doi.org/10.1177/0018726710365092
Schermuly, C. C., Creon, L., Gerlach, P., Graßmann, C., & Koch, J. (2022). Leadership styles and psychological empowerment: A meta-analysis. Journal of Leadership & Organizational Studies, 29(1), 73-95. https://doi.org/10.1177/15480518211067751
Spreitzer, G., Porath, C. L., & Gibson, C. B. (2012). Toward human sustainability: How to enable more thriving at work. Organizational Dynamics, 41(2), 155-162. https://doi.org/10.1016/j.orgdyn.2012.01.009
Spreitzer, G., Sutcliffe, K., Dutton, J., Sonenshein, S., & Grant, A. M. (2005). A socially embedded model of thriving at work. Organization Science, 16(5), 537-549. https://doi.org/10.1287/orsc.1050.0153
Spreitzer, G., & Hwang, E. B. (2019). How thriving at work matters for creating psychologically healthy workplaces: Current perspectives and implications for the new world of work. In Burke R. J., & Richardsen, A. M. (Ed.), Creating Psychologically Healthy Workplaces (pp. 293-310). https://doi.org/10.4337/9781788113427.00024
Thin, S. M., Nakpun, T., Nitadpakorn, S., Sorofman, B. A., & Kittisopee, T. (2021). What drives pharmacists' turnover intention: A systematic review. Pharmacy Practice, 19(4), 2559. https://doi.org/10.18549/PharmPract.2021.4.2559
Tidd, J., & Bessant, J. R. (2020). Managing Innovation: Integrating Technological, Market and Organizational Change (7th ed.). US: John Wiley & Sons.
Vecchio, R. P., Justin, J. E., & Pearce, C. L. (2010). Empowering leadership: An examination of mediating mechanisms within a hierarchical structure. The Leadership Quarterly, 21(3), 530-542. https://doi.org/10.1016/j.leaqua.2010.03.014
Vu, H. M. (2020). Employee empowerment and empowering leadership: A literature review. Technium: Romanian Journal of Applied Sciences and Technology, 2(7), 20-28. https://doi.org/10.47577/technium.v2i7.1653
Vuong, B. N., & Hieu, V. T. (2023). The effect of empowering leadership on job performance among frontline employees: Does power distance orientation matter?. Journal of Organizational Effectiveness: People and Performance, 10(3), 394-412. https://doi.org/10.1108/joEPp-11-2021-0333
Walumbwa, F. O., Christensen-Salem, A., Perrmann-Graham, J., & Kasimu, P. (2020). An identification-based framework examining how and when salient social exchange resources facilitate and shape thriving at work. Human Resource Development Review, 19(4), 339-361. https://doi.org/10.1177/1534484320946208
Ye, L., Chen, Y., & Li, F. (2020). Psychometric properties of the proactive vitality management scale in a Chinese sample. Current Psychology, 41, 5111-5114. https://doi.org/10.1007/s12144-020-01022-6
Yong, J. Y., Yusliza, M. Y., Ramayah, T., Jabbour, C. J. C., Sehnem, S., & Mani, V. (2020). Pathways towards sustainability in manufacturing organizations: Empirical evidence on the role of green human resource management. Business Strategy and the Environment, 29(1), 212-228. https://doi.org/10.1002/bse.2359
Zhang, X., & Bartol, K. M. (2010). Linking empowering leadership and employee creativity: The influence of psychological empowerment, intrinsic motivation, and creative process engagement. Academy of Management Journal, 53(1), 107-128. https://doi.org/10.5465/amj.2010.48037118
Zhao, X., Lynch, Jr. J. G., & Chen, Q. (2010). Reconsidering Baron and Kenny: Myths and truths about mediation analysis. Journal of Consumer Research, 37(2), 197-206. https://doi.org/10.1086/651257
Zhou, Q., Li, Q., & Gong, S. (2019). How job autonomy promotes employee’s sustainable development? A moderated mediation model. Sustainability, 11(22), 6445. https://doi.org/10.3390/su11226445
Župič, I. & Giudici, A. (2017). New venture growth: Current findings and future challenges. In Blackburn, R., de Clercq, D., & Wang, Z. (Eds.), The SAGE Handbook of Small Business and Entrepreneurship. SAGE Publications Limited.
Downloads
Published
Issue
Section
License
Copyright (c) 2024 JOURNAL OF ASIAN BUSINESS AND ECONOMIC STUDIES
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
